Account

Delete your Jeetak account

Last updated 6 October 2026

You can delete your Jeetak account at any time, in the app or by asking us.

Delete your account in the app

Open the Jeetak app and sign in.
Go to your Profile.
Tap Delete account and confirm.

Or ask us to delete it

Email support@jeetaklb.com with the subject Delete my account. Send it from the email address on your account, or include the mobile number you registered with. We may contact you to confirm that the request is yours.

What we delete

Your profile: your name, mobile number and email address
Your saved addresses and delivery notes
Your preferences and notification settings

What we keep, and for how long

Some records have to be kept even after your account is deleted:

Order and payment records, for as long as Lebanese tax and accounting rules require. They are then deleted.
Records of an open complaint, refund or dispute, until it's resolved.
Records we need to prevent fraud.

We don't use any of this information for marketing.

How long it takes

We delete your account within 30 days of your request. If you have an order in progress, we complete or cancel it first. A deleted account can't be recovered, and any credit or promotions on it are lost.

Vendor and driver accounts

To close a vendor or driver account, email support@jeetaklb.com from the email address on the account. We settle any balance owed, in either direction, before we close it.

Contact us

Jeetak SARL, Mount Lebanon, Lebanon. Email: support@jeetaklb.com